Systems that belong to the business they were built for.
The product may be a platform, customer experience, integration or one critical capability. The starting point is always the operation behind it.
Back to ByoondSalon operations and customer experience
Loomy Experience Admin
A premium salon needed customer feedback and loyalty signals to turn into useful action, without adding another disconnected tool for the team.
- In-app feedback captured at every customer touchpoint
- Loyalty program tied to real visit and service history
- Administrative workspace for daily salon operations
- One connected experience instead of disconnected tools
Catering platform
Flora's Table
A premium catering business where every enquiry, quote, payment and order needed to move through one reliable flow instead of many.
- Customer enquiry and quoting flow
- Payments and order tracking in one place
- Operational hub for customers, documents and reporting
- AI assisted document workflow behind the scenes
Complex operational system
AC Study
An established study abroad agency where important context kept moving between conversations, spreadsheets, people and financial checks.
- Client records and communication in one system
- Multi currency financial oversight and payments
- Internal administrative workflows
- A single source of truth replacing scattered spreadsheets
Device protection customer experience
AIG by Wontok
AIG needed customers to understand device protection and move confidently from a device check to a completed subscription.
View live experience- Device eligibility scanning built into the journey
- Product education before the purchase decision
- Subscription entry in a few guided steps
- Account access for existing customers
Subscription commerce platform
Globe Business Cyber Hub
Globe Business needed a digital channel where non technical buyers could compare, choose and subscribe to cyber protection with confidence.
- Product catalogue built for non technical buyers
- Recurring subscription pricing and checkout
- Customer account management
- Fully responsive across devices
Room catalogue system
Down Under Stay
A student accommodation provider whose rooms, availability and weekly pricing lived in messages and documents instead of one place a prospective tenant could search.
View live experience- Searchable room catalogue with live availability
- Weekly pricing and room detail pages
- Filters by property, features and price
- Enquiry path connected to the rooms shown
Bya. The concierge Byoond built for itself.
Live on this site right now. She answers questions, guides visitors to the right page and knows when to hand off to a person, the same kind of system Byoond builds for clients.
More of the portfolio.
Websites, apps and product design work from other client engagements.
DGWise
Landing page · WordPress
Educational landing page for a digital protection product family, built for clarity and conversion.
MyNetSafety
Website · Subscription commerce
Unified multilingual website for two cybersecurity products, rebuilt into a conversion focused platform.
NetSafety Family App
Mobile app · UX design
Mobile app redesign making parental control features accessible for every family member.
Strive Marketing
Institutional website · WordPress
Institutional website for a Sydney marketing agency, built for visual consistency and credibility.
Macba Construction
Institutional website · WordPress
Corporate website for a Sydney construction and carpentry company, with services, portfolio and lead capture.